Privacy Policy
Effective Date: March 1, 2025
SketchUpTrainer.com (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our website, services, and membership platform. By accessing or using SketchUpTrainer.com, you agree to this Privacy Policy.
1. Information We Collect
When you visit our website, purchase a membership, or participate in training, we may collect the following types of information:
1.1 Personal Information
We collect personal information that you provide when you:
- Register for a membership or training course
- Purchase products or services
- Sign up for newsletters or free resources
- Participate in the Community Hub or live events
- Contact us for support
This information may include:
- Name
- Email address
- Phone number
- Billing address
- Payment details (processed securely via third-party providers)
1.2 Automatically Collected Data
When you access SketchUpTrainer.com, we automatically collect certain information, including:
- IP address
- Device type and browser
- Pages visited and site activity
- Time spent on the site
1.3 Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience. You may control cookie settings through your browser, but note that disabling cookies could affect website functionality.
2. How We Use Your Information
We use the collected information for purposes including, but not limited to:
- Providing Services: Delivering course content, training, and membership benefits.
- Processing Payments: Managing transactions for memberships, training, and consulting services.
- Improving Our Website & Services: Analyzing trends, troubleshooting issues, and enhancing user experience.
- Communicating With You: Sending important updates, newsletters, and event details.
- Enforcing Terms & Policies: Preventing fraud, abuse, or unauthorized access.
Note: We do not sell, rent, or trade your personal data.
3. How We Share Your Information
We share your data only under limited circumstances:
3.1 Third-Party Service Providers
We engage trusted third-party providers to process payments, manage email communications, and host our courses. These providers are bound by their own privacy policies governing data usage.
3.2 Legal & Compliance Obligations
We may disclose your information if required by law, to protect our legal rights, or to prevent fraud.
3.3 Affiliate & Reseller Tracking
Some pages on SketchUpTrainer.com contain affiliate links. If you click on an affiliate link and make a purchase, SketchUpTrainer.com may earn a commission. To track these purchases, third-party platforms may use cookies, tracking pixels, or other analytics tools.
Additionally, when purchasing a resold product (e.g., Enscape), your purchase data may be shared with the software provider to process your order, activate your license, and provide support.
What We Do & Don’t Share:
- We DO NOT sell, rent, or distribute your personal data beyond what is necessary to complete a transaction.
- We MAY share necessary order details (e.g., name, email, license information) with the product provider for activation and support purposes only.
Data Sharing with Third Parties: By purchasing through SketchUpTrainer.com, you acknowledge that your name, email, and order details may be shared with the software provider for licensing, activation, and support purposes.
If you have concerns about data usage, please review the privacy policies of our partners, such as Chaos (Enscape/V-Ray).
4. Data Security
We take reasonable measures to safeguard your personal data. However, as no online platform is completely secure, we encourage you to use strong passwords and practice safe browsing.
5. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access & Update: Request access to your stored data or update your account details.
- Opt-Out: Unsubscribe from marketing emails at any time by clicking the "unsubscribe" link.
- Data Deletion: Request that we delete your personal information, subject to legal obligations.
For any requests regarding your data, please contact us at: dan@sketchuptrainer.com
6. Third-Party Links & Services
SketchUpTrainer.com may include links to third-party websites (e.g., SketchUp, Enscape, rendering tools). These external sites have their own privacy policies, and we are not responsible for their content or data practices.
7. Testimonials & User Feedback
We may display testimonials, reviews, or success stories from our users. Such content may include names, job titles, and personal experiences related to our training services, membership, or consulting work.
7.1 How We Collect Testimonials
- Testimonials are voluntarily submitted by users via forms, email, or discussions.
- By submitting a testimonial, you grant us permission to use your feedback on our website, marketing materials, and social media.
- While we may edit testimonials for length or clarity, we will not alter the underlying meaning of your feedback.
7.2 Requesting Removal or Edits
If you wish to update or remove your testimonial, please contact us at: dan@sketchuptrainer.com. We will process your request as soon as possible.
7.3 Disclaimer on Testimonials
Testimonials represent individual experiences and do not guarantee similar results for every user. Your success with SketchUp training or consulting is influenced by factors such as effort, prior experience, and how you apply the learned skills.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The most recent version will always be available on this page. Continued use of our services after updates constitutes acceptance of any changes.
9. Contact Information
If you have any questions about this Privacy Policy or your personal data, please contact us at: dan@sketchuptrainer.com
By using SketchUpTrainer.com, you acknowledge and agree to this Privacy Policy.
Limitation of Liability
By using this website, you acknowledge that SketchUpTrainer.com—along with its owners, employees, or affiliates—shall not be liable for any damages, losses, or claims arising from the use of our site, training, or consulting services.
Changes to This Disclaimer
We reserve the right to update this disclaimer at any time. The most recent version will always be available on this page.
For any questions regarding this disclaimer, please contact us at: dan@sketchuptrainer.com
