Privacy Policy

Effective Date: Mar 1, 2025

SketchUpTrainer.com (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our website, services, and membership platform. By accessing or using SketchUpTrainer.com, you agree to this Privacy Policy.

1. Information We Collect

When you visit our website, purchase a membership, or participate in training, we may collect the following information:

1.1 Personal Information

We collect personal information that you provide when you:

  • Register for a membership or training course
  • Purchase products or services
  • Sign up for newsletters or free resources
  • Participate in the Community Hub or live events
  • Contact us for support

This information may include:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Payment details (processed securely via third-party providers)

1.2 Automatically Collected Data

When you access SketchUpTrainer.com, we collect certain data automatically, including:

  • IP address
  • Device type & browser
  • Pages visited & site activity
  • Time spent on the site

1.3 Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience. You can control cookie settings in your browser, but disabling them may affect website functionality.

2. How We Use Your Information

We use collected information for the following purposes:

To Provide Services – Delivering course content, training, and membership benefits.
To Process Payments – Managing transactions for memberships, training, and consulting services.
To Improve Our Website & Services – Analyzing trends, troubleshooting, and enhancing user experience.
To Communicate With You – Sending important updates, newsletters, and event details.
To Enforce Terms & Policies – Preventing fraud, abuse, or unauthorized access.

We do not sell, rent, or trade your personal data.

3. How We Share Your Information

We only share your data in limited circumstances:

3.1 Third-Party Service Providers

We use trusted third parties to process payments, manage email communications, and host our courses. These providers have their own privacy policies governing data usage.

3.2 Legal & Compliance Obligations

We may disclose your information if required by law, to protect our legal rights, or to prevent fraud.

4. Data Security

We take reasonable precautions to safeguard your personal data. However, no online platform is 100% secure, and we encourage users to use strong passwords and practice safe browsing.

5. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

Access & Update – Request access to your stored data or update your account details.
Opt-Out – Unsubscribe from marketing emails anytime by clicking the "unsubscribe" link.
Data Deletion – Request that we delete your personal information, subject to legal obligations.

To exercise any of these rights, contact us at [email protected]

6. Third-Party Links & Services

SketchUpTrainer.com may contain links to third-party websites, including recommended software like SketchUp, Enscape, and rendering tools. These external sites have their own privacy policies, and we are not responsible for their content or data practices.

7. Testimonials & User Feedback

We may display testimonials, reviews, or success stories from users of SketchUpTrainer.com. These testimonials may include names, job titles, and personal experiences related to our training services, membership, and consulting work.

7.1 How We Collect Testimonials

Testimonials are voluntarily submitted by users through forms, emails, or discussions.
By submitting a testimonial, you grant us permission to use your feedback on our website, marketing materials, and social media.
We may edit testimonials for length or clarity, but we will not alter the meaning of your feedback.

7.2 Requesting Removal or Edits

If you’ve provided a testimonial but wish to update or remove it, please contact us at [email protected], and we will honor your request as soon as possible.

7.3 Disclaimer on Testimonials

Testimonials reflect individual experiences and do not guarantee the same results for every user. Your success with SketchUp training or consulting depends on factors like effort, prior experience, and application of the skills learned.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page. Continued use of our services after updates constitutes acceptance of any changes.

9. Contact Information

If you have any questions about this Privacy Policy or your data, please contact [email protected]

By using SketchUpTrainer.com, you acknowledge and agree to this Privacy Policy.