Terms & Conditions

Effective Date: Mar 1, 2025

Acceptance of Terms

By accessing or using SketchUpTrainer.com (“the Website”), you agree to these Terms & Conditions (“Terms”). If you do not agree, please refrain from using the Website, purchasing a membership, enrolling in courses, or participating in training sessions.

Membership & Course Access

Membership Model

SketchUpTrainer.com operates on a membership-based model, meaning all courses, resources, and the Community Hub are available only to active members.

Membership includes:

Unlimited access to all SketchUp courses and training content. Participation in the Community Hub (exclusive members-only forum). Access to live office hours for Q&A and support. Any new content added during the membership period.

Membership Auto-Renewal & Cancellation

All memberships renew automatically at the end of the billing cycle (monthly or annually). Members can cancel anytime before their next billing date to avoid future charges. No partial refunds are issued if a membership is canceled mid-cycle.

Course & Training Policies

Digital Courses & Learning Materials

All course sales are final and non-refundable. Membership grants access to all available courses, but does not grant ownership of course materials. Unauthorized sharing, copying, downloading, or distributing course content is strictly prohibited.

Private Training & 1:1 Coaching Sessions

All private training sessions must be paid in full at the time of booking. Rescheduling: Requires at least 48 hours’ notice via email. One reschedule is allowed per booking. No-Show Policy: If you do not attend your scheduled session and have not provided prior notice, it will be forfeited with no refund.

In-Person Training & Events

Registration is non-refundable unless canceled by SketchUpTrainer.com.

If an attendee cancels:
7+ days before the event: Eligible for a partial refund (minus admin fees). Less than 7 days before the event: Non-refundable. Attendees are responsible for their own travel, lodging, and expenses.

Community Hub & Code of Conduct

The Community Hub is a private forum exclusive to members for networking, support, and discussions.

Community Guidelines

To ensure a positive experience, members agree to:
Be respectful to all members. Stay on topic (SketchUp, workflow, rendering, etc.). Ask questions, collaborate, and contribute in a constructive way. No harassment, hate speech, or inappropriate content. No spam, excessive self-promotion, or sales pitches.

Content Moderation & Removal

SketchUpTrainer.com reserves the right to remove posts or members violating guidelines.
Members removed for misconduct will not receive a refund.

Intellectual Property & Usage Rights

All content (videos, PDFs, training materials) are the intellectual property of SketchUpTrainer.com.
Unauthorized copying, distribution, resale, or reproduction of content is prohibited.
Violations may result in account termination without refund.

Technical Support & Access

SketchUpTrainer.com is not responsible for third-party software issues.
Members are responsible for ensuring they have:
A working internet connection.
SketchUp software installed.
Required plugins/extensions (if applicable).
If experiencing login issues or technical difficulties, contact dan@sketchuptrainer.com

Refund Policy (Summary)

Courses & Memberships: Non-refundable. Private Training: Refunds not issued for no-shows or last-minute cancellations. In-Person Events: Refunds depend on cancellation timing.

Limitation of Liability

SketchUpTrainer.com is not liable for:

Any project errors resulting from the application of course content. Technical failures outside of our control (e.g., SketchUp software crashes). Losses or damages related to training, consulting, or recommendations.

Modifications to Terms & Services

SketchUpTrainer.com reserves the right to modify these Terms at any time. Continued use of the Website after updates constitutes acceptance of changes.

Contact Information

For questions or support, contact dan@sketchuptrainer.com

By using SketchUpTrainer.com, you acknowledge and agree to these Terms & Conditions.